1/27/2026
Milbank Activates OneSERT in Response to Winter Storm
In the wake of the recent winter storm, Milbank has activated OneSERT, our One-Stop Emergency Response Team, to support utilities, contractors, and partners impacted by severe weather and grid disruptions.
With OneSERT activated, Milbank is ready to deliver fast, organized, and dependable emergency support when it matters most.
One call sets everything in motion: 800-227-5564
Whether responding to winter storms, hurricanes, floods, fires, or other emergencies, OneSERT ensures utilities and partners get the products they need, exactly when they need them.
When the grid is under pressure, having a trusted response partner already in place makes all the difference.
Emergency response is only one part of building a stronger, more resilient grid. From grid modernization and resiliency to energy efficiency, demand response, DER management, transportation electrification, and cybersecurity, collaboration across the industry is what drives progress forward.
Milbank remains committed not only to rapid response during events like winter storms, but also to supporting the long-term evolution of transmission and distribution infrastructure.
Your One-Stop Emergency Response Team for Electrical Metering Equipment
When winter conditions threaten infrastructure, response time is critical. Power restoration depends on immediate access to electrical metering equipment, backed by a trusted partner that understands urgency, coordination, and reliability.With OneSERT activated, Milbank is ready to deliver fast, organized, and dependable emergency support when it matters most.
One call sets everything in motion: 800-227-5564
What Is Milbank OneSERT?
OneSERT is Milbank’s dedicated emergency response program, designed to mobilize quickly during natural disasters and critical infrastructure events. With a single point of contact, OneSERT streamlines communication, manufacturing coordination, and shipping, so restoration efforts aren’t slowed by logistics.Whether responding to winter storms, hurricanes, floods, fires, or other emergencies, OneSERT ensures utilities and partners get the products they need, exactly when they need them.
Why Utilities Rely on Milbank During Emergencies
As the country’s leading manufacturer of meter sockets, Milbank has a long-standing history of supporting utilities during large-scale restoration efforts. OneSERT builds on that foundation, providing dependable access to equipment, clear communication, and proven emergency logistics support.When the grid is under pressure, having a trusted response partner already in place makes all the difference.
How to Use OneSERT
The OneSERT process is designed to be efficient, transparent, and easy to activate during high-pressure situations.Step 1: Activate OneSERT
Call Milbank’s after-hours OneSERT emergency line at 800-227-5564.Step 2: Submit an Emergency Order
- Emergency orders must be placed on a separate purchase order
- The PO should clearly state “Emergency Order”
- Orders should be submitted via email for fastest processing
Step 3: Manufacturing, Stocking & Shipping Coordination
- If local stock is unavailable, emergency-built or expedited shipments may include a 10% emergency adder
- Additional charges may apply for raw material procurement, revised production schedules, or overtime labor
- Customers are responsible for non-standard shipping requests, including air freight, exclusive truck lines, lift gates, or residential delivery
Emergency response is only one part of building a stronger, more resilient grid. From grid modernization and resiliency to energy efficiency, demand response, DER management, transportation electrification, and cybersecurity, collaboration across the industry is what drives progress forward.
Milbank remains committed not only to rapid response during events like winter storms, but also to supporting the long-term evolution of transmission and distribution infrastructure.